Wildrose Moving & Storage Ltd. (“Wildrose,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our services, website, or communicating with us, you consent to the practices described in this policy.

We collect only the information necessary to provide safe, efficient, and high‑quality moving and storage services.

• Full name
• Phone number
• Email address
• Pickup and delivery addresses
• Billing address
• Credit/Debit Information
• Signatures on contracts or digital forms
• (Etc.)

• Move details (inventory, dates, access notes, special instructions)
• Photos or videos voluntarily provided for estimates
• Communication history (calls, texts, emails)
• Storage unit details (if applicable)

• IP address
• Browser type
• Device information
• Cookies and analytics data (used to improve website performance)

We do not knowingly collect information from minors.

We use your personal information to:

• Provide estimates and complete your move
• Communicate with you about scheduling, updates, and service details
• Process payments and send invoices
• Coordinate storage services (if applicable)
• Improve our operations, training, and customer experience
• Maintain safety, security, and fraud prevention
• Meet legal, regulatory, and insurance requirements

We may share your information with trusted third parties who assist in delivering our services, including:

• Payment processors
• Dispatching, CRM, and scheduling software providers
• Insurance partners (if applicable)
• Storage facility partners (if applicable)
• Employees and subcontracted movers involved in your service

All third parties are required to protect your information and use it only for the purpose of supporting your service.

We may also disclose information if required by law, regulation, or court order.

By providing your personal information, you consent to its collection, use, and disclosure as described in this policy.
You may withdraw your consent at any time, subject to legal or contractual restrictions.

We retain personal information only as long as necessary to:

• Provide services
• Maintain accurate business and tax records
• Meet legal and regulatory obligations

When no longer required, information is securely deleted or anonymized.

Our website may use cookies and analytics tools to:

• Improve user experience
• Understand website traffic
• Enhance performance

You may disable cookies in your browser settings, though some features may not function properly.

• Request corrections to inaccurate information
• Request information about how your data has been used or shared

To make a request, contact us using the details below. We may require verification of identity.

For questions, concerns, or privacy‑related requests, please contact:

Wildrose Moving & Storage Ltd.
Email: info@wildrosemoving.com
Phone:+1 587 577 9099